The Safina call list: Filter calls and find quickly
Keep track of your calls. This guide shows you how to use the call list in your Safina app, recognize new messages, and quickly find what you're looking for using filters.
Prerequisite | Requirement |
|---|---|
Safina plan | Staff or higher |
The "Calls" tab is your central log for all conversations Safina has had for you. Over time, this list will grow. To help you keep track even with many entries, we have integrated some useful organizational tools.
Let’s take a look together at how you can navigate your call list.
How to navigate your call list
Open the "Calls" tab in your app. Here you can see all interactions at a glance. The following elements will help you find your way.
The chronological view
By default, all your calls are sorted chronologically – the most recent call is always at the top. For better clarity, the app often divides the list into time segments such as "Last 7 Days" and "Older".
Identifying new messages: The green dot
A detail you may already know from messenger apps: A green dot next to a call means that the summary is new and has not been read by you.
Once you tap on the call and open the detail view, the green dot disappears. This way, you can always see at a glance what requires your attention.
Finding calls with the filter function
If you are looking for a specific call or just want to see what is new, the filter function is your most important tool.
At the top of the call list, you will find a filter icon or a corresponding button.
Click on it to see the available options.
The most important option is the filter "Show unread". When you activate it, the list hides all previously read calls. This allows you to focus entirely on the new, unprocessed issues.
Clicking into the details
Each entry in the list is a doorway to a wealth of information. Tapping on a call opens the full detail view. There you will find the AI-generated summary, the word-for-word transcript, and further analyses.
What exactly awaits you in this detail view is explained in this article: Call summaries in Safina: All details explained.
Always keep control
The call list is more than just a log. It is an interactive tool that helps you manage your communication efficiently. With the chronological sorting, the "Unread" markers, and filters, you ensure that no important information escapes you.
Your Safina Team
