Why Look for an Aircall Alternative?
1. The $90/Month Minimum
Aircall requires 3 users at $30 each. Even if you are a one-person business, you pay for three seats. That is $90/month before any AI features. For a solo physiotherapist or a two-person cleaning service, this does not make sense.
2. AI Costs $0.99 Per Minute
Aircall’s AI Voice Agent is a paid add-on. After 50 free minutes per account, every minute of AI conversation costs $0.99. At 100 minutes per month, that is an extra $49.50 on top of the $90 base.
Compare: Safina Pro gives you 100 minutes of AI calling for €24.99 total. Not per minute. Total.
3. Built for Teams, Not Solo
Aircall’s entire product assumes you have a team: call queues, shared numbers, warm transfers, agent monitoring. If you are a solo business owner, you are paying for features designed for groups of people.
4. No Industry Templates
Aircall’s AI agent requires manual setup. You define greetings, questions, and flows from scratch. Safina offers 20+ industry templates where the conversation design is already done.
5. Overkill for Simple Needs
If your need is “answer my phone when I cannot,” Aircall is like renting an entire office building to use one desk. The product is powerful, but the power is in team communication features you do not need.
What Safina Does Differently
AI Is the Product, Not an Add-On
Safina was built from day one as an AI phone assistant. The AI is not bolted on. It is the core. Every feature, every update, every template is designed to make AI phone conversations better.
One User, One Price
No minimum user counts. No per-seat fees.
| Plan | Monthly | AI Minutes |
|---|---|---|
| Basic | €9.99 | 30 |
| Pro | €24.99 | 100 |
| Business | €59.99 | 250 |
A solo business owner pays €9.99/month. Period.
Templates for Your Industry
Pick your template and the AI already knows what to ask.
- Property management: damage reports, tenant inquiries, emergency triage
- Medical practices: appointment requests, prescription inquiries
- Skilled trades: fault reports, quote requests, urgent jobs
- Car workshops: service bookings, breakdown descriptions
- Law firms: intake calls, appointment scheduling
No configuration. No prompt engineering. Choose and go.
Mobile-First Management
The Safina app (iOS and Android) gives you call summaries, transcripts, and action items on your phone. Push notifications alert you to important calls. Review everything between appointments, on the train, or from the couch.
Feature Comparison
| Feature | Safina | Aircall |
|---|---|---|
| Min Monthly Cost | €9.99 | $90 |
| AI Per Minute | Included | $0.99 |
| Min Users | 1 | 3 |
| Industry Templates | 20+ | None |
| Team Phone System | No | Yes |
| CRM Integrations | HubSpot, Pipedrive | 100+ |
| Mobile App | Yes | Yes |
| Languages | 20+ | Multiple |
| Setup Time | 5 minutes | Hours |
Pricing
The Real Cost at 100 AI Minutes/Month
| Component | Safina | Aircall |
|---|---|---|
| Platform | €24.99 (Pro) | $90 (3 users x $30) |
| AI minutes | Included | $49.50 (50 free + 50 x $0.99) |
| Monthly total | €24.99 | $139.50 |
| Annual total | €299.88 | $1,674.00 |
Safina costs about 80% less for the same number of AI-answered calls.
At 200 AI Minutes/Month
| Component | Safina | Aircall |
|---|---|---|
| Platform | €59.99 (Business) | $90 |
| AI minutes | 250 included | $148.50 (50 free + 150 x $0.99) |
| Monthly total | €59.99 | $238.50 |
The gap gets wider with more usage. Aircall’s per-minute pricing means costs scale linearly. Safina’s included minutes keep costs flat.
Getting Started
Step 1: Create Your Account
Sign up at safina.ai or download the Safina app for iOS or Android.
Step 2: Choose Your Industry Template
20+ templates available. Pick the one that matches your business. All conversation flows are pre-built.
Step 3: Set Up Your Number
Get a Safina number or forward calls from your existing number. If you are leaving Aircall, forward during the transition.
Step 4: Customize (Optional)
Adjust greeting, business name, and any specific details. Most businesses do not need to change anything beyond the name.
Step 5: Go Live
Start your 14-day free trial. First call answered in under 5 minutes from signup.
If you are migrating from Aircall, you can run both in parallel. Forward Aircall overflow to Safina and compare the experience. When you are ready, fully switch or keep both (Aircall for team calls, Safina for AI answering).