Why Look for a Sipgate Alternative?
1. Sipgate Does Not Answer Missed Calls
This is the main gap. Sipgate connects your calls when someone picks up. When nobody does, the caller reaches voicemail or hangs up. Sipgate’s AI features (transcription, summaries) only work on calls a human already took. The calls you missed? Nothing happens.
2. AI Features Cost Extra
Sipgate’s AI transcription costs €9.95/month. Full AI summaries and more cost €19.95/month. These are add-ons on top of your per-user fee. And again, they only process calls you answered.
3. Minimum 2 Users
Sipgate’s team plans require at least 2 users at €12.95+ each. If you are a solo tax advisor, a freelance consultant, or a one-person law firm, you pay for a second seat you do not use.
4. No Industry-Specific Conversation Handling
Sipgate is a phone system. It routes calls and provides dial tones. It does not know that a property management call about a burst pipe is more urgent than a question about parking spaces. Safina’s industry templates make that distinction automatically.
5. Complex Setup for Basic Needs
Setting up Sipgate means configuring a PBX: extensions, routing rules, time-based schedules, voicemail boxes. If all you need is someone to answer when you are busy, that is a lot of overhead.
What Safina Does Differently
AI That Actually Answers the Phone
When a call goes unanswered, Safina’s AI picks up. It greets the caller, asks what they need, follows up with relevant questions, captures their information, and sends you a summary. The caller talks to something that sounds like a helpful receptionist, not a voicemail machine.
Industry Knowledge Built In
Safina comes with 20+ templates designed for specific industries. A car workshop template asks about the vehicle, the issue, and urgency. A hair salon template handles appointment requests. An IT services template triages support issues. You do not configure these flows. They are ready to use.
Everything Included, One Price
No add-on pricing for AI. No per-user fees. No minimum user counts.
- Basic: €9.99/month (30 min)
- Pro: €24.99/month (100 min)
- Business: €59.99/month (250 min)
AI answering, summaries, transcripts, mobile app, push notifications: all included.
Works Alongside Your Phone System
Safina is not a phone system replacement. It is the AI layer you add on top. Forward unanswered calls from Sipgate (or any phone system) to Safina. Your existing setup stays the same.
Feature Comparison
| Feature | Safina | Sipgate |
|---|---|---|
| AI Call Answering | Yes (conversations) | No |
| AI Transcription | Included | €9.95/mo add-on |
| AI Summaries | Included | €19.95/mo add-on |
| Min Users | 1 | 2 |
| Starting Price | €9.99/mo | €25.90/mo (2 users) |
| Industry Templates | 20+ | None |
| Phone System | No | Yes (full PBX) |
| Mobile App | Yes | Yes |
| Languages | 20+ | German + selected |
Pricing
Safina
| Plan | Monthly | Minutes Included | Overage |
|---|---|---|---|
| Basic | €9.99 | 30 | €0.19/min |
| Pro | €24.99 | 100 | €0.19/min |
| Business | €59.99 | 250 | €0.19/min |
Annual billing saves 2 months. 14-day free trial.
Sipgate (for reference)
| Plan | Per User/Month | Min Users | AI Add-ons |
|---|---|---|---|
| Team S | €12.95 | 2 | €9.95-19.95/mo |
| Team M | €17.95 | 2 | €9.95-19.95/mo |
| Team L | €22.95 | 2 | €9.95-19.95/mo |
Solo User: Safina vs. Sipgate + AI
| Safina Basic | Sipgate Team S + AI | |
|---|---|---|
| Monthly | €9.99 | €25.90 + €19.95 = €45.85 |
| AI answers calls | Yes | No (transcription only) |
| Annual | €119.88 | €550.20 |
You pay 4.5x more with Sipgate and still do not get AI call answering.
Getting Started
Step 1: Sign Up
Create a Safina account at safina.ai or via the mobile app.
Step 2: Pick Your Industry
Choose from 20+ templates. Each includes conversation flows specific to your business type.
Step 3: Set Up Forwarding
In Sipgate (or your current phone system), configure conditional forwarding to your Safina number. Forward when: busy, no answer after X rings, or outside business hours.
Step 4: Test
Call yourself and let it go to forwarding. Safina’s AI answers, has a conversation, and sends you the summary.
Step 5: Done
Every missed call now gets a real conversation. Try it free for 14 days.
You do not need to cancel Sipgate. Keep it for daily phone use. Safina handles the rest.