Safina AI phone assistant for event planner

The AI Phone Assistant for Event Planners

You're managing setup at a venue and three vendors are calling at once. Safina answers every call, captures the details, and keeps your phone from running the show.

2 weeks free Trained on your business Ready in 5 minutes

Why event planner professionals miss calls

You're managing setup at a venue and three vendors are calling at once. Safina answers every call, captures the details, and keeps your phone from running the show.

You're on-site during an event and calls keep pulling you away from the floor

Call from

2m ago

Safina answers every call so you can stay present and focused without missing incoming information.

A vendor calls with a last-minute change but you're mid-setup and miss it

Call from

5m ago

Safina captures the change request with vendor name, details, and urgency for your immediate review.

Wedding season: new client inquiries pile up while you're delivering events

Call from

11m ago

Safina captures date, guest count, venue preference, and budget range from every new inquiry, so no lead goes cold.

Safina answers your calls around the clock. You get an AI-powered summary of every conversation on your phone or in chat, so you can get back to focusing on your core tasks.

Safina answers every call so you can stay present and focused without missing incoming information Safina captures the change request with vendor name, details, and urgency for your immediate review Safina captures date, guest count, venue preference, and budget range from every new inquiry, so no lead goes cold
app.safina.ai

Safina handled 51 calls this week

47
Trustworthy
3
Suspicious
1
Dangerous

Last 7 days

Filter
EM

Emma Martin

67s 15:30

Wants to discuss the offer for the new campaign and has questions about the timeline.

LS

Laura Smith

54s 14:45

Asking about the order status and when the delivery arrives.

TH

Tim Miller

34s 13:10

Schedule a meeting for the project discussion next week.

Unknown

44s 11:30

Prize promise – probably spam.

SK

Sarah King

10s 09:15

Complaint about the last order, asks for a callback.

MM

Mike Mitchell

95s Dec 13

Wants to discuss a potential collaboration.

AR

Amy Roberts

85s Dec 13

Is your colleague and wants to discuss the project.

JK

Jack Kennedy

42s Dec 12

Asking about available appointments next week.

LB

Lisa Brown

68s Dec 12

Has questions about the invoice and asks for clarification.

Call from Emma Martin

Dec 12 11:30 46s +491723456789

Discussion about introducing the new CRM for sales.

Key points

  • Call back Emma Martin
  • Meeting for CRM introduction
Call back Edit contact

AI Insights

Caller mood Very good

The caller was cooperative and provided the needed information.

Urgency Low

The caller can wait for a response.

Is there interest Yes
Appointment or more info Book appointment

Caller's interest

The caller was genuinely interested, shown by their open and engaged demeanor.

Interested in topics

Real estate, Investments, Insurance, Alternative Investments

Response rating (80) Very good

The caller was satisfied with the responses.

How Safina helps event planner businesses

New Client Event Inquiry

A couple calls about wedding planning. Safina captures names, event date, guest count, venue ideas, style, and budget range.

Vendor Last-Minute Change

A florist calls to say the centerpiece order is short. Safina captures vendor name, issue description, deadline for resolution, and contact details.

Venue Coordination Call

A venue coordinator calls about load-in times and AV setup. Safina captures all logistics details, room assignments, and timing.

Day-Of Emergency

A vendor is stuck in traffic and will be 90 minutes late. Safina flags the call as urgent and notifies you immediately.

Corporate Event Inquiry

An HR manager calls about a company anniversary party for 150 guests. Safina captures company, event type, guest count, date, and budget.

Post-Event Follow-Up

A client calls after the event to discuss feedback or request final invoicing details. Safina captures caller name, event reference, and specific request.

Get your time back

45 Min

Daily time saved per support employee.

12 %

More orders because no call goes unanswered.

21 Sec

Less waiting time per customer through instant call answering.

5

Spam calls blocked monthly by Safina.

Want to hear Safina for yourself?

Just give it a ring. Call the number shown and have a test conversation with Safina.

How Safina works in everyday business

Call from Emma Martin
12 Dec 11:30 46s +491723456789

Caller Emma Martin is requesting a callback to discuss questions about the current project and schedule a meeting.

Key Points

  • Clarification of project details
  • Scheduling a follow-up meeting
  • Discussion of next steps in the project

AI Insights

Customer Status Existing Customer
Reason for Call Project discussion and scheduling
Urgency Urgent

Caller requests a timely callback

Customer calls

Customer calls

A customer calls with a request.

You're not available

You're not available

You're busy and the call is automatically forwarded.

Safina AI Logo

Safina picks up for you

A customer calls with a request.

... and summarizes the conversation

Safina creates a clear summary of the conversation

Receive call summaries ...

Safina AI App-Icon auf dem Smartphone-Homescreen 1

On your phone

  • Via push notification to your phone
  • In the Safina mobile app
Safina AI E-Mail-Absender-Icon

New call from Emma Martin

Summary created by Safina AI about the conversation...

On your computer

  • In your email inbox
  • In the browser via Safina Webapp
HubSpot CRM-LogoFreshsales CRM-LogoSalesforce CRM-LogoZoho CRM-LogoMicrosoft Dynamics 365 CRM-LogoPipedrive CRM-Logo HubSpot CRM-LogoFreshsales CRM-LogoSalesforce CRM-LogoZoho CRM-LogoMicrosoft Dynamics 365 CRM-LogoPipedrive CRM-Logo

In your database

  • Via webhook directly into your business software

Simple, fair pricing

A personal assistant everyone can afford.

Basic

Focus on work. Not on calls.

9,99 €/month
Start 14-day free trial
  • 30 min included*
  • Answers calls 24/7, any language
  • Forwards urgent calls to you
  • Instant summaries + recordings
  • Trained on your business
Popular

Pro

Your daily phone assistant.

24,99 €/month
Start 14-day free trial
  • 100 min included*
  • Everything in Basic
  • Books appointments for callers
  • Connect your tools (CRM & Webhooks)

Business

More volume. Full integration.

59,99 €/month
Start 14-day free trial
  • 250 min included*
  • Everything in Pro
  • Priority Support

*Need more minutes?

When your included minutes run out, Safina keeps answering on a per-minute basis. Set your spending limit flexibly and stay in control.

0,19 €/ min

These professionals already trust Safina

Sarah, Executive Recruiter

Since I started using Safina, I finally have time again for quality candidate conversations. The precise call summaries help me prioritize applicant inquiries efficiently.

Sarah Executive Recruiter
Marcus, Sales Director

I was initially skeptical whether the technology was mature enough. But Safina convinced me — it reliably identifies important customer calls and filters out spam. Now I can fully focus on my teams in meetings without missing important calls.

Marcus Sales Director
Cornelia, Medical Practice Manager

My patients really appreciate being greeted professionally even outside office hours. Safina does a great job as the first point of contact and documents all information.

Cornelia Medical Practice Manager
Alex, CEO, IT Company

I run an IT company and receive many calls every day. Before using Safina, I was constantly interrupted during meetings or while coding. That no longer happens — in focus mode, all calls go to Safina.

Alex CEO, IT Company
Thomas, Agency Owner

Safina's detailed reports are worth their weight in gold. No important point gets lost and I can follow up on customer inquiries in a targeted way.

Thomas Agency Owner
Sophia, Freelance Translator

The spam detection is brilliant! I used to miss important customer calls because I didn't want to answer unknown numbers. Now Safina protects me from fake sweepstakes and aggressive sales calls.

Sophia Freelance Translator
Sarah, Executive Recruiter

Since I started using Safina, I finally have time again for quality candidate conversations. The precise call summaries help me prioritize applicant inquiries efficiently.

Sarah Executive Recruiter
Marcus, Sales Director

I was initially skeptical whether the technology was mature enough. But Safina convinced me — it reliably identifies important customer calls and filters out spam. Now I can fully focus on my teams in meetings without missing important calls.

Marcus Sales Director
Cornelia, Medical Practice Manager

My patients really appreciate being greeted professionally even outside office hours. Safina does a great job as the first point of contact and documents all information.

Cornelia Medical Practice Manager
Alex, CEO, IT Company

I run an IT company and receive many calls every day. Before using Safina, I was constantly interrupted during meetings or while coding. That no longer happens — in focus mode, all calls go to Safina.

Alex CEO, IT Company
Thomas, Agency Owner

Safina's detailed reports are worth their weight in gold. No important point gets lost and I can follow up on customer inquiries in a targeted way.

Thomas Agency Owner
Sophia, Freelance Translator

The spam detection is brilliant! I used to miss important customer calls because I didn't want to answer unknown numbers. Now Safina protects me from fake sweepstakes and aggressive sales calls.

Sophia Freelance Translator

Frequently Asked Questions

Can Safina handle calls during an active event?

Yes. That is exactly when it matters most. Safina answers calls so you can stay focused on the event floor. You receive structured summaries and urgent alerts via push notification.

Can Safina capture vendor details and logistics?

Yes. Safina is configured to capture vendor name, company, call reason, specific issue, deadline, and contact details. Everything you need to action the call later.

What about time-sensitive decisions, like a catering count change?

Safina flags time-sensitive calls immediately. If a vendor or client mentions a deadline or an urgent change, you get a push notification right away, not just a call log.

Does it work for both weddings and corporate events?

Yes. The template covers all event types. New client inquiries, vendor calls, venue coordination, day-of logistics: all configured and ready.

What does it cost compared to hiring an assistant?

An event planning assistant costs $3,000 or more per month. Safina starts at $11.99. For solo planners and boutique studios especially, that difference matters.

9:41

Safina handled 51 calls this week

46

Trustworthy

4

Suspicious

1

Dangerous

Last 7 days
Filter
EM
Emma Martin 67s 15:30

Wants to discuss the offer for the new campaign and has questions about the timeline.

LS
Laura Smith 54s 14:45

Asking about the order status and when the delivery arrives.

TH
Tim Miller 34s 13:10

Schedule a meeting for the project discussion next week.

Unknown 44s 11:30

Prize promise – probably spam.

SK
Sarah King 10s 09:15

Complaint about the last order, asks for a callback.

MM
Mike Mitchell 95s Dec 13

Wants to discuss a potential collaboration.

AR
Amy Roberts 85s Dec 13

Is your colleague and wants to discuss the project.

JK
Jack Kennedy 42s Dec 12

Asking about available appointments next week.

LB
Lisa Brown 68s Dec 12

Has questions about the invoice and asks for clarification.

Calls
Safina
Contacts
Profile
9:41
Call from Emma Martin
Dec 12
11:30
67s

Wants to discuss the offer for the new campaign and has questions about the timeline.

Key points

  • Call back Emma Martin
  • Clarify timeline & pricing questions
Call back
Edit contact

AI Insights

Caller mood Very good

The caller was cooperative and provided the needed information.

Urgency Low

The caller can wait for a response.

Audio & Transcript

0:16

Hello, this is Safina AI, Peter's digital assistant. How can I help you?

Hi Safina, this is Emma Martin. I wanted to discuss the offer and the timeline.

Thanks, Emma. Are you mainly deciding between the Standard and Pro package for the launch?

Exactly. We need the Pro package and would like to start next month if onboarding is possible in week one.

Try Safina for your event planner business

You're managing setup at a venue and three vendors are calling at once. Safina answers every call, captures the details, and keeps your phone from running the show.

Start Your Free Trial