The AI Phone Assistant for Your Restaurant
The kitchen is slammed, the hostess is seating a party of twelve, and line two is ringing. Safina picks up every call, captures reservation details, takeout orders, and event inquiries so your team stays focused on the guests already in the room.
Why restaurant professionals miss calls
The kitchen is slammed, the hostess is seating a party of twelve, and line two is ringing. Safina picks up every call, captures reservation details, takeout orders, and event inquiries so your team stays focused on the guests already in the room.
Call from
2m agoSafina answers overflow calls and captures reservation requests your staff would otherwise miss.
Call from
5m agoSafina handles modification requests and logs every detail for your host stand.
Call from
11m agoSafina captures party size, date, budget, and menu preferences so your events coordinator can call back prepared.
Safina answers your calls around the clock. You get an AI-powered summary of every conversation on your phone or in chat, so you can get back to focusing on your core tasks.
Safina handled 51 calls this week
Last 7 days
Emma Martin
67s 15:30Wants to discuss the offer for the new campaign and has questions about the timeline.
Laura Smith
54s 14:45Asking about the order status and when the delivery arrives.
Tim Miller
34s 13:10Schedule a meeting for the project discussion next week.
Unknown
44s 11:30Prize promise – probably spam.
Sarah King
10s 09:15Complaint about the last order, asks for a callback.
Mike Mitchell
95s Dec 13Wants to discuss a potential collaboration.
Amy Roberts
85s Dec 13Is your colleague and wants to discuss the project.
Jack Kennedy
42s Dec 12Asking about available appointments next week.
Lisa Brown
68s Dec 12Has questions about the invoice and asks for clarification.
Call from Emma Martin
Discussion about introducing the new CRM for sales.
Key points
- Call back Emma Martin
- Meeting for CRM introduction
AI Insights
The caller was cooperative and provided the needed information.
The caller can wait for a response.
Caller's interest
The caller was genuinely interested, shown by their open and engaged demeanor.
Interested in topics
Real estate, Investments, Insurance, Alternative Investments
The caller was satisfied with the responses.
How Safina helps restaurant businesses
Table Reservation
A couple wants to book a Saturday dinner for their anniversary. Safina captures guest name, party size, date, time preference, seating preference, and any special occasion notes.
Takeout Order
A regular wants to place a pickup order for tonight. Safina captures name, order items or request for a callback, pickup time, and phone number.
Private Event Booking
A company is looking for a private dining room for 40 guests. Safina captures contact name, company, guest count, date, budget range, and dietary requirements.
Dietary / Allergy Question
A guest with a severe nut allergy needs to know if your kitchen can accommodate them. Safina notes the allergy, captures the guest's name and callback number, and flags it for your chef or manager.
Reservation Change
A guest needs to modify party size, date, or time for an existing reservation. Safina captures guest name, original booking details, and requested changes.
Gift Card or Voucher Inquiry
A caller wants to purchase a gift card or check a gift card balance. Safina captures name, desired amount or balance inquiry, and callback number.
Get your time back
45 Min
Daily time saved per support employee.
12 %
More orders because no call goes unanswered.
21 Sec
Less waiting time per customer through instant call answering.
5
Spam calls blocked monthly by Safina.
Want to hear Safina for yourself?
Just give it a ring. Call the number shown and have a test conversation with Safina.
How Safina works in everyday business
Caller Emma Martin is requesting a callback to discuss questions about the current project and schedule a meeting.
Key Points
- Clarification of project details
- Scheduling a follow-up meeting
- Discussion of next steps in the project
AI Insights
Caller requests a timely callback
Customer calls
A customer calls with a request.
You're not available
You're busy and the call is automatically forwarded.
Safina picks up for you
A customer calls with a request.
... and summarizes the conversation
Safina creates a clear summary of the conversation
Receive call summaries ...
1 On your phone
- Via push notification to your phone
- In the Safina mobile app
New call from Emma Martin
Summary created by Safina AI about the conversation...
On your computer
- In your email inbox
- In the browser via Safina Webapp
In your database
- Via webhook directly into your business software
Simple, fair pricing
A personal assistant everyone can afford.
Basic
Focus on work. Not on calls.
- 30 min included*
- Answers calls 24/7, any language
- Forwards urgent calls to you
- Instant summaries + recordings
- Trained on your business
Pro
Your daily phone assistant.
- 100 min included*
- Everything in Basic
- Books appointments for callers
- Connect your tools (CRM & Webhooks)
Business
More volume. Full integration.
- 250 min included*
- Everything in Pro
- Priority Support
*Need more minutes?
When your included minutes run out, Safina keeps answering on a per-minute basis. Set your spending limit flexibly and stay in control.
These professionals already trust Safina
Since I started using Safina, I finally have time again for quality candidate conversations. The precise call summaries help me prioritize applicant inquiries efficiently.
I was initially skeptical whether the technology was mature enough. But Safina convinced me — it reliably identifies important customer calls and filters out spam. Now I can fully focus on my teams in meetings without missing important calls.
My patients really appreciate being greeted professionally even outside office hours. Safina does a great job as the first point of contact and documents all information.
I run an IT company and receive many calls every day. Before using Safina, I was constantly interrupted during meetings or while coding. That no longer happens — in focus mode, all calls go to Safina.
Safina's detailed reports are worth their weight in gold. No important point gets lost and I can follow up on customer inquiries in a targeted way.
The spam detection is brilliant! I used to miss important customer calls because I didn't want to answer unknown numbers. Now Safina protects me from fake sweepstakes and aggressive sales calls.
Since I started using Safina, I finally have time again for quality candidate conversations. The precise call summaries help me prioritize applicant inquiries efficiently.
I was initially skeptical whether the technology was mature enough. But Safina convinced me — it reliably identifies important customer calls and filters out spam. Now I can fully focus on my teams in meetings without missing important calls.
My patients really appreciate being greeted professionally even outside office hours. Safina does a great job as the first point of contact and documents all information.
I run an IT company and receive many calls every day. Before using Safina, I was constantly interrupted during meetings or while coding. That no longer happens — in focus mode, all calls go to Safina.
Safina's detailed reports are worth their weight in gold. No important point gets lost and I can follow up on customer inquiries in a targeted way.
The spam detection is brilliant! I used to miss important customer calls because I didn't want to answer unknown numbers. Now Safina protects me from fake sweepstakes and aggressive sales calls.
Frequently Asked Questions
Can Safina guarantee a specific table?
Safina captures seating preferences like patio, booth, or window. The final table assignment stays with your host team. Safina makes sure the request is recorded so nothing gets overlooked.
Can Safina share menu details or pricing?
Yes. You decide what information Safina shares. If you upload your menu or daily specials, Safina can relay them to callers. Many restaurants prefer to keep pricing flexible, so you can also have Safina simply note the inquiry for a callback.
How does Safina handle allergy-related calls?
Safina does not provide medical or dietary advice. It records the specific allergy or restriction, captures the guest's contact information, and flags the call so your kitchen or manager can follow up directly.
Does Safina integrate with reservation systems like OpenTable or Resy?
Safina captures reservation requests via the app and email. Webhook integrations allow you to connect Safina with your existing reservation platform for automatic data transfer.
Can Safina take actual takeout orders?
Safina captures the caller's order details or notes that they want to place an order, along with pickup time and callback number. For restaurants with large menus, many owners prefer a quick callback to confirm the order. The workflow is up to you.
Safina handled 51 calls this week
Trustworthy
Suspicious
Dangerous
Wants to discuss the offer for the new campaign and has questions about the timeline.
Asking about the order status and when the delivery arrives.
Schedule a meeting for the project discussion next week.
Prize promise – probably spam.
Complaint about the last order, asks for a callback.
Wants to discuss a potential collaboration.
Is your colleague and wants to discuss the project.
Asking about available appointments next week.
Has questions about the invoice and asks for clarification.
Wants to discuss the offer for the new campaign and has questions about the timeline.
Key points
- Call back Emma Martin
- Clarify timeline & pricing questions
AI Insights
The caller was cooperative and provided the needed information.
The caller can wait for a response.
Audio & Transcript
Hello, this is Safina AI, Peter's digital assistant. How can I help you?
Hi Safina, this is Emma Martin. I wanted to discuss the offer and the timeline.
Thanks, Emma. Are you mainly deciding between the Standard and Pro package for the launch?
Exactly. We need the Pro package and would like to start next month if onboarding is possible in week one.
Try Safina for your restaurant business
The kitchen is slammed, the hostess is seating a party of twelve, and line two is ringing. Safina picks up every call, captures reservation details, takeout orders, and event inquiries so your team stays focused on the guests already in the room.
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