The Safina Call List: Filtering and Finding Calls Quickly

Stay on top of your calls. This guide shows you how to use the call list in your Safina app, spot new messages, and use filters to quickly find what you're looking for.

Minimalist vector graphic of a stylized magnifying glass hovering over a list icon with filter symbols, representing quick searching and filtering of call lists. App Feature
Karsten Kreh Karsten Kreh

RequirementDetails
Safina PlanPersonal or higher

The “Calls” tab is your central log for all conversations Safina has handled on your behalf. Over time, this list will grow. To make sure you always keep a clear overview even with many entries, we’ve built in some helpful organizational tools.

Let’s take a look at how to navigate your call list.

How to Navigate Your Call List

Open the “Calls” tab in your app. Here you can see all interactions at a glance. The following elements will help you find your way.

Screenshot of the call overview in the Safina AI app. Shows the statistic "Safina handled 51 calls this week" with 17 trusted, 3 suspicious, and 1 dangerous call. Below is a list of calls from the last 7 days with callers (e.g., Emma Bach, Laura Schmidt, Tim Heinrich) and brief conversation details. Visualizes the call analysis and spam detection of the Safina AI phone assistant.

The Chronological View

By default, all your calls are sorted chronologically — the most recent call is always at the top. For better clarity, the app often divides the list into time periods such as “Last 7 days” and “Older”.

Screenshot of the call overview in the Safina AI app, showing the statistic "Safina handled 51 calls this week" (17 trusted, 3 suspicious, 1 dangerous). The upper portion of the call list for the last 7 days is highlighted in green, showing calls from contacts like Emma Bach, Laura Schmidt, and Tim Heinrich, including call duration and time. Visualizes the detailed call history and risk analysis by the Safina AI phone assistant.

Spotting New Messages: The Green Dot

A detail you might already know from messaging apps: a green dot next to a call means the summary is new and hasn’t been read by you yet.

Once you tap the call and open the detail view, the green dot disappears. This way, you can always see at a glance what needs your attention.

Screenshot of the call overview in the Safina AI app. Shows the statistic "Safina handled 51 calls this week" (17 trusted, 3 suspicious, 1 dangerous). A list of calls from the last 7 days is visible. An open filter menu is highlighted in green, with options "Show all" and "Unread". Illustrates the filter function for managing the call history in the Safina AI phone assistant.

Finding Calls with the Filter Function

When you’re looking for a specific call or just want to see what’s new, the filter function is your most important tool.

  1. At the top of the call list, you’ll find a filter icon or a corresponding button.
  2. Click on it to see the available options.
  3. The most important option is the “Show unread” filter. When activated, the list hides all already-read calls. This lets you focus entirely on the new, unprocessed inquiries.

Clicking into the Details

Every entry in the list is a gateway to a wealth of information. Tapping a call opens the full detail view. There you’ll find the AI-generated summary, the word-for-word transcript, and additional analysis.

For a detailed look at what awaits you in this detail view, check out this article: Call summaries in Safina: All details explained.

Always Stay in Control

The call list is more than just a log. It’s an interactive tool that helps you manage your communication efficiently. With chronological sorting, “unread” markers, and filters, you can be sure that no important information slips through the cracks.

Your Safina Team

9:41

Safina handled 51 calls this week

46

Trustworthy

4

Suspicious

1

Dangerous

Last 7 days
Filter
EM
Emma Martin 67s 15:30

Wants to discuss the offer for the new campaign and has questions about the timeline.

LS
Laura Smith 54s 14:45

Asking about the order status and when the delivery arrives.

TH
Tim Miller 34s 13:10

Schedule a meeting for the project discussion next week.

Unknown 44s 11:30

Prize promise – probably spam.

SK
Sarah King 10s 09:15

Complaint about the last order, asks for a callback.

MM
Mike Mitchell 95s Dec 13

Wants to discuss a potential collaboration.

AR
Amy Roberts 85s Dec 13

Is your colleague and wants to discuss the project.

JK
Jack Kennedy 42s Dec 12

Asking about available appointments next week.

LB
Lisa Brown 68s Dec 12

Has questions about the invoice and asks for clarification.

Calls
Safina
Contacts
Profile
9:41
Call from Emma Martin
Dec 12
11:30
67s

Wants to discuss the offer for the new campaign and has questions about the timeline.

Key points

  • Call back Emma Martin
  • Clarify timeline & pricing questions
Call back
Edit contact

AI Insights

Caller mood Very good

The caller was cooperative and provided the needed information.

Urgency Low

The caller can wait for a response.

Audio & Transcript

0:16

Hello, this is Safina AI, Peter's digital assistant. How can I help you?

Hi Safina, this is Emma Martin. I wanted to discuss the offer and the timeline.

Thanks, Emma. Are you mainly deciding between the Standard and Pro package for the launch?

Exactly. We need the Pro package and would like to start next month if onboarding is possible in week one.

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