Changing Your Personal Information and Password in Safina

Has your information changed? This short guide shows you how to quickly and easily update your name or password in the Profile tab of your Safina app.

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Karsten Kreh Karsten Kreh

Keeping your account information up to date is important — whether for the security of your account or simply because your name has changed. Here’s how to get it done in just a few steps.

The process in the Safina app is intentionally simple and straightforward.

How to Change Your Information: Step by Step

Whether you want to update your personal details or your password, the starting point is always the same.

Step 1: Navigate to the Profile Tab

First, open your Safina app — on your smartphone or in the web browser. Then navigate to the “Profile” tab. You’ll find it on the far right of the bottom menu bar.

Screenshot of the profile settings in the Safina AI app. The "Change Password" option is highlighted in green, with the subtitle "Set a new password". Other options such as Personal Information, App Language, Design, Subscription, Legal Information, Customer Support, and Danger Zone (delete profile) are visible. Shows the security and customization options for the Safina AI user account.

Step 2: Update Your Personal Information

If you want to change your name or other stored details, follow these steps:

  1. In the Profile menu, tap “Personal Information”.
  2. You’ll see the fields available for editing. Make the changes you need.
  3. Tap “Save” to confirm your updates.

Screenshot of the "Choose new password" screen in the Safina AI app. Shows input fields for "New Password" and "Confirm New Password", each with masked input (dots) and an eye icon to reveal the text. Illustrates the process of changing the password for a Safina AI user account.

Step 3: Change Your Password

For security reasons, you should update your password regularly.

  1. In the Profile menu, select “Change Password” (or a similarly labeled option).
  2. For security purposes, you’ll be asked to enter your current password.
  3. Then enter your new password and repeat it in the confirmation field to avoid typos. We recommend choosing a strong password that includes letters, numbers, and special characters.
  4. Confirm the change by tapping “Update Password” or “Save”.

Done! Your Information Is Up to Date

That’s all there is to it. Your account information is now updated. These changes take effect immediately across all devices you use Safina on.

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9:41
Call from Emma Martin
Dec 12
11:30
67s

Wants to discuss the offer for the new campaign and has questions about the timeline.

Key points

  • Call back Emma Martin
  • Clarify timeline & pricing questions
Call back
Edit contact

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Caller mood Very good

The caller was cooperative and provided the needed information.

Urgency Low

The caller can wait for a response.

Audio & Transcript

0:16

Hello, this is Safina AI, Peter's digital assistant. How can I help you?

Hi Safina, this is Emma Martin. I wanted to discuss the offer and the timeline.

Thanks, Emma. Are you mainly deciding between the Standard and Pro package for the launch?

Exactly. We need the Pro package and would like to start next month if onboarding is possible in week one.

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