Enterprise

English (United States)

Enterprise

"In a modern office, a person is sitting comfortably in a swivel chair. The chair has a high back and is in a neutral color. The person has their legs up on a table or another surface, wearing brown shoes and lighter clothing. The surroundings are filled with light, featuring large windows that provide a view of the outside of the building, where some other modern structures can be seen. In the foreground, there is a black telephone with a classic design and a coiled cord, sitting on a wood surface. The table in the background has a minimalist design, and some office supplies are visible, likely a laptop and some documents. The atmosphere feels calm and relaxed, as daylight streams through the windows, leaving a clear, bright impression."

Your 24/7

AI-powered

Call service

Safina AI takes care of your customers at any time of day while you can focus on your work.

Available 24/7

Natural conversations

CRM Integration

80% cost savings

"In a modern office, a person is sitting comfortably in a swivel chair. The chair has a high back and is in a neutral color. The person has their legs up on a table or another surface, wearing brown shoes and lighter clothing. The surroundings are filled with light, featuring large windows that provide a view of the outside of the building, where some other modern structures can be seen. In the foreground, there is a black telephone with a classic design and a coiled cord, sitting on a wood surface. The table in the background has a minimalist design, and some office supplies are visible, likely a laptop and some documents. The atmosphere feels calm and relaxed, as daylight streams through the windows, leaving a clear, bright impression."

Your 24/7

AI-powered

Call service

Safina AI takes care of your customers at any time of day while you can focus on your work.

Available 24/7

Natural conversations

CRM Integration

80% cost savings

"In a modern office, a person is sitting comfortably in a swivel chair. The chair has a high back and is in a neutral color. The person has their legs up on a table or another surface, wearing brown shoes and lighter clothing. The surroundings are filled with light, featuring large windows that provide a view of the outside of the building, where some other modern structures can be seen. In the foreground, there is a black telephone with a classic design and a coiled cord, sitting on a wood surface. The table in the background has a minimalist design, and some office supplies are visible, likely a laptop and some documents. The atmosphere feels calm and relaxed, as daylight streams through the windows, leaving a clear, bright impression."

Your 24/7

AI-powered

Call service

Safina AI takes care of your customers at any time of day while you can focus on your work.

Available 24/7

Natural conversations

CRM Integration

80% cost savings

"In a modern office, a person is sitting comfortably in a swivel chair. The chair has a high back and is in a neutral color. The person has their legs up on a table or another surface, wearing brown shoes and lighter clothing. The surroundings are filled with light, featuring large windows that provide a view of the outside of the building, where some other modern structures can be seen. In the foreground, there is a black telephone with a classic design and a coiled cord, sitting on a wood surface. The table in the background has a minimalist design, and some office supplies are visible, likely a laptop and some documents. The atmosphere feels calm and relaxed, as daylight streams through the windows, leaving a clear, bright impression."

Your 24/7

AI-powered

Call service

Safina AI takes care of your customers at any time of day while you can focus on your work.

Available 24/7

Natural conversations

CRM Integration

80% cost savings

You decide whether it's a sales agent or phone assistant

Inbound

Use Safina as a telephone secretary

Outbound

Let Safina make calls for you

Intelligent initial intake

Capture new customer inquiries efficiently and professionally. Safina categorizes requests and forwards them to the right contacts.

24/7 customer service

Provides continuous support for standard inquiries. Safina answers FAQs, provides status information, and handles general inquiries.

Complaint management

Transform dissatisfied customers into enthusiastic ones. Safina captures complaints, escalates when necessary, and organizes qualified callbacks.

Flexible appointment management

Automatically optimize your scheduling. Safina arranges, reschedules, and cancels appointments while taking your resources into account.

Intelligent overflow management

Always be reachable even during high call volumes. Safina assists during peak times, vacations, and staffing shortages.

Multilingual Support

Professionally manage international clients. Safina automatically recognizes languages and communicates culturally adapted.

Emergency and On-Call Services

React immediately to urgent cases. Safina prioritizes emergencies and activates your readiness chain.

Industry-Specific Solutions

Use custom call workflows. Safina adapts to your industry - from medical practice to craft business.

Inbound

Use Safina as a telephone secretary

Automated Lead Qualification

Accelerate your sales through intelligent tracking. Safina qualifies your leads and schedules sales appointments directly.

Proactive Process Management

Optimize your processes through automated communication. Safina handles appointment reminders, follow-ups, and updates.

Dynamic Campaign Management

Maximize your marketing success through targeted communication. Safina informs about promotions and gathers feedback.

Automated Customer Retention

Strengthen customer relationships through personal communication. Safina conducts surveys and informs about your offers.

Professional Cold Calling

Unlock new markets through systematic customer acquisition. Safina identifies needs and provides you with qualified contacts.

Outbound

Let Safina make calls for you

Want to see for yourself?

Want to see for yourself? Just call the number above and have a test conversation with Safina.

Want to see for yourself?

Want to see for yourself? Just call the number above and have a test conversation with Safina.

Safina AI App Call Screen: Turquoise background with a white Safina AI logo at the top, below a 3x4 keypad layout made of bright circular elements, and a round phone icon at the bottom of the screen. The screen is displayed within an iPhone frame with Dynamic Island.
Phone number +49 89 628 280 95 in turquoise, italic font on a black background. The numbers have a slight 3D effect due to white shading.

Want to see for yourself?

Want to see for yourself? Just call the number above and have a test conversation with Safina.

How Safina integrates into your company

Türkisfarbenes Icon eines eingehenden Anrufs, dargestellt durch einen stilisierten Telefonhörer mit einem nach innen zeigenden Pfeil. Das Icon ist in einem minimalistischen, linearen Stil gehalten.
Pipedrive CRM App-Icon: Ein weißer Buchstabe 'p' auf dunkelgrünem Hintergrund mit abgerundeten Ecken
Salesforce Logo: Weißer Text 'salesforce' in einer hellblauen Wolkenform auf weißem Hintergrund
Google Calendar App-Icon: Die Zahl '31' auf weißem Hintergrund, umrandet von den charakteristischen Google-Farben Blau, Grün, Gelb und Rot
iOS-Kalender-Icon im Apple-Design mit rotem Kopfbereich, der 'JUL' zeigt, und dem Datum '17' in schwarzer Schrift auf weißem Hintergrund. Das Icon hat abgerundete Ecken und einen leichten Schatten.

Strategy Call

In a brief call, we will analyze your telephony, identify the most important use cases, and create a cost projection for your company.

Türkisfarbenes Icon eines eingehenden Anrufs, dargestellt durch einen stilisierten Telefonhörer mit einem nach innen zeigenden Pfeil. Das Icon ist in einem minimalistischen, linearen Stil gehalten.
Pipedrive CRM App-Icon: Ein weißer Buchstabe 'p' auf dunkelgrünem Hintergrund mit abgerundeten Ecken
Salesforce Logo: Weißer Text 'salesforce' in einer hellblauen Wolkenform auf weißem Hintergrund
Google Calendar App-Icon: Die Zahl '31' auf weißem Hintergrund, umrandet von den charakteristischen Google-Farben Blau, Grün, Gelb und Rot
iOS-Kalender-Icon im Apple-Design mit rotem Kopfbereich, der 'JUL' zeigt, und dem Datum '17' in schwarzer Schrift auf weißem Hintergrund. Das Icon hat abgerundete Ecken und einen leichten Schatten.

Strategy Call

In a brief call, we will analyze your telephony, identify the most important use cases, and create a cost projection for your company.

No one can know everything ...

In the classic call service, various service experts often need to collaborate. This requires a lot of coordination and a continuous exchange of information.

Sarah

Customer Service

Thomas

Product advisor

Emma

Tech Support

... but Safina can

Safina brings together relevant corporate data in a large knowledge database. This can be flexibly expanded and adapted.

In the classic call service, various service experts often need to collaborate. This requires a lot of coordination and a continuous exchange of information.

Sarah

Customer Service

Thomas

Product advisor

Emma

Tech Support

... but Safina can

Safina brings together relevant corporate data in a large knowledge database. This can be flexibly expanded and adapted.

The Safina App

Safina is available not only in every common browser but also through the Safina mobile app.

Safina AI Call Summary: Interface element with caller details from Tim Heinrich, including date (Dec 12), time (11:30), duration (46s), and phone number. Contains an audio waveform visualization with a pause button, mood indicator ('Caller appears trustworthy'), and urgency marking. The conversation subject 'Introduction of the new' is partially visible.

Call reports

Summaries, to-dos, audio, transcription, and more.

Safina AI App Dashboard: Weekly overview of call statistics in the iPhone interface with Dynamic Island. Displays 21 calls, categorized into 17 trusted (green), 3 suspicious (yellow), and 1 dangerous call (red). A bar chart visualizes the daily call distribution from Monday to Sunday. Below, a list of recent calls: Emma Bach (trusted, aunt with a new number), Laura Schmidt (trusted, market research), and Jürgen Meier (marked as dangerous, prize scam). Navigation at the bottom of the screen with icons for Safina, Calls, Contacts, and Profile.

Call overview

Overview of all conversations that Safina has had.

Safina AI App Dashboard: Weekly overview of call statistics in the iPhone interface with Dynamic Island. Shows 21 calls, categorized into 17 trusted (green), 3 suspicious (yellow), and 1 dangerous call (red). A bar chart visualizes the daily call distribution from Monday to Sunday. Below is a list of recent calls: Emma Bach (trusted, aunt with a new number), Laura Schmidt (trusted, market research), and Jürgen Meier (marked as dangerous, sweepstakes fraud). Navigation at the bottom of the screen with icons for Safina, Calls, Contacts, and Profile.

Schedule conversations

Standardize conversations and define what information Safina should ask from callers.

Organization

Connect your CRM, let Safina schedule appointments during the conversation, and expand the call reports.

Available as a mobile app or in your web browser

Google Chrome Browser Logo: round circle in red, green, yellow, and blue with a blue center
Safari Browser Logo: blue compass with red and white needle on a white circle
Microsoft Edge Browser Logo: curved wave in shades of blue and green
Mozilla Firefox Browser Logo: stylized orange fox around a purple circle with a yellow flame
Opera Browser Logo: red, three-dimensional letter O

The Safina App

Safina is available not only in every common browser but also through the Safina mobile app.

Safina AI Call Summary: Interface element with caller details from Tim Heinrich, including date (Dec 12), time (11:30), duration (46s), and phone number. Contains an audio waveform visualization with a pause button, mood indicator ('Caller appears trustworthy'), and urgency marking. The conversation subject 'Introduction of the new' is partially visible.

Call reports

Summaries, to-dos, audio, transcription, and more.

Safina AI App Dashboard: Weekly overview of call statistics in the iPhone interface with Dynamic Island. Displays 21 calls, categorized into 17 trusted (green), 3 suspicious (yellow), and 1 dangerous call (red). A bar chart visualizes the daily call distribution from Monday to Sunday. Below, a list of recent calls: Emma Bach (trusted, aunt with a new number), Laura Schmidt (trusted, market research), and Jürgen Meier (marked as dangerous, prize scam). Navigation at the bottom of the screen with icons for Safina, Calls, Contacts, and Profile.

Call overview

Overview of all conversations that Safina has had.

Safina AI App Dashboard: Weekly overview of call statistics in the iPhone interface with Dynamic Island. Shows 21 calls, categorized into 17 trusted (green), 3 suspicious (yellow), and 1 dangerous call (red). A bar chart visualizes the daily call distribution from Monday to Sunday. Below is a list of recent calls: Emma Bach (trusted, aunt with a new number), Laura Schmidt (trusted, market research), and Jürgen Meier (marked as dangerous, sweepstakes fraud). Navigation at the bottom of the screen with icons for Safina, Calls, Contacts, and Profile.

Schedule conversations

Standardize conversations and define what information Safina should ask from callers.

Organization

Connect your CRM, let Safina schedule appointments during the conversation, and expand the call reports.

Available as a mobile app or in your web browser

Google Chrome Browser Logo: round circle in red, green, yellow, and blue with a blue center
Safari Browser Logo: blue compass with red and white needle on a white circle
Microsoft Edge Browser Logo: curved wave in shades of blue and green
Mozilla Firefox Browser Logo: stylized orange fox around a purple circle with a yellow flame
Opera Browser Logo: red, three-dimensional letter O

The Safina App

Safina is available not only in every common browser but also through the Safina mobile app.

Safina AI Call Summary: Interface element with caller details from Tim Heinrich, including date (Dec 12), time (11:30), duration (46s), and phone number. Contains an audio waveform visualization with a pause button, mood indicator ('Caller appears trustworthy'), and urgency marking. The conversation subject 'Introduction of the new' is partially visible.

Call reports

Summaries, to-dos, audio, transcription, and more.

Safina AI App Dashboard: Weekly overview of call statistics in the iPhone interface with Dynamic Island. Displays 21 calls, categorized into 17 trusted (green), 3 suspicious (yellow), and 1 dangerous call (red). A bar chart visualizes the daily call distribution from Monday to Sunday. Below, a list of recent calls: Emma Bach (trusted, aunt with a new number), Laura Schmidt (trusted, market research), and Jürgen Meier (marked as dangerous, prize scam). Navigation at the bottom of the screen with icons for Safina, Calls, Contacts, and Profile.

Call overview

Overview of all conversations that Safina has had.

Safina AI App Dashboard: Weekly overview of call statistics in the iPhone interface with Dynamic Island. Shows 21 calls, categorized into 17 trusted (green), 3 suspicious (yellow), and 1 dangerous call (red). A bar chart visualizes the daily call distribution from Monday to Sunday. Below is a list of recent calls: Emma Bach (trusted, aunt with a new number), Laura Schmidt (trusted, market research), and Jürgen Meier (marked as dangerous, sweepstakes fraud). Navigation at the bottom of the screen with icons for Safina, Calls, Contacts, and Profile.

Schedule conversations

Standardize conversations and define what information Safina should ask from callers.

Organization

Connect your CRM, let Safina schedule appointments during the conversation, and expand the call reports.

Available as a mobile app or in your web browser

Google Chrome Browser Logo: round circle in red, green, yellow, and blue with a blue center
Safari Browser Logo: blue compass with red and white needle on a white circle
Microsoft Edge Browser Logo: curved wave in shades of blue and green
Mozilla Firefox Browser Logo: stylized orange fox around a purple circle with a yellow flame
Opera Browser Logo: red, three-dimensional letter O

These professionals are already relying on Safina

These professionals are already relying on Safina

These professionals are already relying on Safina

Two smartphone screens with the Safina AI app. On the left, there is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right, a call statistics for the past week is displayed, showing trustworthy, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned call center!

Test Safina for free for yourself before you integrate the enterprise solution for your company.

Two smartphone screens with the Safina AI app. On the left, there is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right, a call statistics for the past week is displayed, showing trustworthy, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned call center!

Test Safina for free for yourself before you integrate the enterprise solution for your company.

Two smartphone screens with the Safina AI app. On the left, there is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right, a call statistics for the past week is displayed, showing trustworthy, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned call center!

Test Safina for free for yourself before you integrate the enterprise solution for your company.

Two smartphone screens with the Safina AI app. On the left, there is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right, a call statistics for the past week is displayed, showing trustworthy, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned call center!

Test Safina for free for yourself before you integrate the enterprise solution for your company.

Frequently Asked Questions

What is Safina AI and how does it work?
Does Safina also work with landline phones?
How does Safina decide which calls she should answer?
How does Safina assess the risk of callers?
What information does Safina provide in the call summaries?
How can I personalize Safina?
How does the focus mode work with Safina?
Can Safina receive international calls?
What do I need the Safina number for?
My Safina forwarding isn't working properly. How do I fix this problem?
What happens when my Safina volume (purchased minutes) is used up?
How can I disable the Safina forwarding?