Connect Safina to your AI assistant

Safina has a server for AI apps (an MCP server). Connect it to your AI assistant, and the assistant can set up Safina for your business, answer questions about your calls and change your settings. You stay in control: you sign in yourself, choose what the assistant may do, and pick and pay for your plan yourself.

This guide is about AI apps that use Safina. It is not about Safina using the tools of other MCP servers during calls.

The server address is:

https://api.backend.safina.ai/mcp/safina

How to connect

Step 1: Add Safina in your AI app

Open the settings of your AI app for connectors or MCP servers. Add a new custom connector or remote server and enter the server address above. You don’t need a code or a key.

Step 2: Sign in or create your account

Your AI app opens the Safina sign-in in your browser.

• You already use Safina: sign in as usual.
• You are new to Safina: create your account on the same page, with your email address, Google or Apple. With an email address, confirm it first. You see the same terms and privacy policy as for every other sign-up. During the beta, this sign-up works only with early access.

Step 3: Allow access

Safina shows which app asks for access. Choose your team and what the assistant may do:

• Read only: it can look at your data, but it can’t change anything.
• Read and write: it can also change settings for you.

Confirm, and you return to your AI app. Done.

What your AI assistant can do

• Set up Safina: your business description, the greeting, the call instructions, the voice and the language. It can also read your website and suggest instructions.
• Show the next steps: it knows which setup steps are still open.
• Show you the plans: it gives you a link to the Safina plans page. You pick the plan and pay there (Stripe). In ChatGPT, the link opens the public price page instead; you then pick and pay for the plan in the Safina app.
• After the trial starts: it can give you your Safina number and the codes for call forwarding, and it can read your calls and summaries.

Some steps need you: the choice of plan and the payment, the call forwarding on your phone, and the documents that some countries require for a Safina number.

Safina checks every request. Your AI assistant can never do more than you can do in the app. Some account settings stay in the app.

Stay safe

• Never give an AI assistant your password. Type it only on the Safina sign-in page that your app opens.
• Pay only on the plans page. Your AI assistant gives you a link to the Safina plans page. You pay there (Stripe). In ChatGPT, you pay in the Safina app. Never type card details into a chat.
• Disconnect at any time: in the app, open the Safina AI tab, then Integration & Automation > Connect an AI assistant, and tap Disconnect. You can also remove Safina in your AI app.

Apps without a browser sign-in

Some apps and automations, for example n8n, can only send a fixed header. For them, Safina has connection codes. Connection codes come with the beta access.

1. In the app, open the Safina AI tab, then Integration & Automation > Connect an AI assistant.
2. Choose what the assistant may do and tap Create connection code.
3. Tap Copy connection details. The full code is shown only once.
4. In your app, add the server address and send the code as the header Authorization: Bearer <connection code>.

A connection code works like a password for your AI assistant. Keep it private, and disconnect it when you no longer need it.

For automations in Zapier, Make or your own scripts, use the Safina REST API. It needs its own API key: create it in the app under Profile > API keys. A connection code does not work there. API keys are in beta (access through info@safina.ai), and you choose at creation whether the key expires after 30 days, 90 days, 1 year, or never.

Your Safina Team