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Setting up Safina AI for your landline (Fritz!Box, Telekom & Co.)

Set up Safina for your landline connection. This central guide shows you the best methods for Fritz!Box, Telekom, Vodafone & o2 and links to the detailed instructions.

Minimalistic vector graphic of a stylized network router with antennas representing connectivity and data distribution.

Instructions

Minimalistic vector graphic of a stylized network router with antennas representing connectivity and data distribution.

Instructions

Minimalistic vector graphic of a stylized network router with antennas representing connectivity and data distribution.

Instructions

Safina is not only available for your mobile phone. You can also use your AI assistant reliably for your landline in the office, in practice, or in the home office. You can set it up in the command center of your network.

Because the landscape of providers and devices in Germany is very diverse, we have created this central guide for you. It gives you an overview and quickly leads you to the appropriate detailed instructions for your specific connection.

Find the fastest instructions for your provider

This table is your shortcut. Simply select your provider to go directly to the appropriate, detailed step-by-step instructions. Further explanations of the methods can be found below the table.

Provider / Router

Recommended Method & Instructions

AVM Fritz!Box (at any connection)

Router Menu: Setup directly in the Fritz!Box interface.
To the detailed AVM instructions

Telekom (Speedport or Fritz!Box)

Online Portal (Recommended): Setup in the Telekom Telephony Center.
To the detailed Telekom instructions

Vodafone (Cable & DSL)

Online Portal (Recommended): Setup in MeinVodafone.
To the detailed Vodafone instructions

o2 (HomeBox or Fritz!Box)

Telephone Key Codes: Setup via control code.
To the detailed o2 instructions

The most important tip beforehand: Router or provider portal?

Basically, there are two main places where you can set up call forwarding: directly in your router or in the online customer portal of your Internet provider (e.g., Telekom or Vodafone).

We have a clear recommendation for you to ensure maximum reliability:

Our recommendation: If your provider supports it, set up the forwarding in the provider's online portal. The advantage: This so-called "network-based" forwarding works even if your router is turned off at home or has a malfunction. This guarantees the best possible availability for Safina.

What you should have ready

Before you start, prepare the following items:

  • Your router access data (often found on a sticker on the back).

  • If applicable, the access data for the online portal of your Internet provider.

  • Your personal Safina number, which you can find in the "Safina AI" tab in your app.


An overview of the setup methods

Here we briefly describe the two most common processes. You can find the detailed click instructions in the linked articles from the table above.

Method 1: Setup directly in the router (e.g., Fritz!Box)

This method is ideal if you want to manage all settings directly on your own device.

  1. Logging in: You log in to the user interface of your router via your web browser (e.g., at http://fritz.box).

  2. Find menu item: You navigate to the "Telephony" section and then to "Call Handling" or "Call Forwarding".

  3. Create rule: You create a new rule and define when (e.g., "on busy" or "after 20 seconds") and where (your Safina number) the call should be forwarded.

To the detailed instructions for the Fritz!Box

Method 2: Setup in the provider's online portal (e.g., Telekom)

This method is particularly reliable and is recommended for Telekom and Vodafone customers.

  1. Logging in: You log in to your provider's customer center with your access data.

  2. Find menu item: You navigate to the area for your telephony settings (often called "Telephony Center").

  3. Create rule: You select the phone number, set the condition (e.g., "forward if no answer"), and enter your Safina number as the target.

To the detailed instructions for Telekom

The quick alternative: Setup via key code

For technically savvy users, there is often a third way: setting up via control codes that you enter directly on the landline phone (e.g., *21*DESTINATION_NUMBER#). Detailed lists of these codes can also be found in the specific instructions for your provider.

Your office is now reachable around the clock

Regardless of which way you choose, once set up, your landline calls will be reliably forwarded to Safina. This ensures that no concern goes unanswered.

Your Safina team

Two smartphone screens with the Safina AI app. On the left is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right is a call statistics overview for the last week, showing trusted, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned voicemail!

Try Safina for free and start managing your calls intelligently.

Two smartphone screens with the Safina AI app. On the left is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right is a call statistics overview for the last week, showing trusted, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned voicemail!

Try Safina for free and start managing your calls intelligently.

Two smartphone screens with the Safina AI app. On the left is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right is a call statistics overview for the last week, showing trusted, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned voicemail!

Try Safina for free and start managing your calls intelligently.

Two smartphone screens with the Safina AI app. On the left is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right is a call statistics overview for the last week, showing trusted, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned voicemail!

Try Safina for free and start managing your calls intelligently.