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Safina Docs

All instructions, tips, and insights about your smart AI assistant.

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Integration

Interesting facts

Service ProviderMinimalistic vector graphic of a server stack symbol. A clear, circular arrow representing a 24/7 clock surrounds the server stack and symbolizes continuous availability and support.

Industry knowledge

24/7 availability for IT services: How to provide support around the clock

Offer 24/7 IT services without overloading your team. Learn how you can achieve cost-effective round-the-clock availability with an AI assistant.

Minimalistic vector graphic of two stylized speech bubbles with different language indicators (e.g., "A" and "あ"), connected by a subtle AI symbol or sound wave, representing real-time language translation during calls.

App Feature

Accept multilingual calls with Safina

Speak the language of your customers. This guide shows you how to set a primary language for Safina and how automatic language recognition and language switching during conversations work.

Minimalist vector graphic of a robotic hand holding a stopwatch, symbolizing minute-based billing and time savings through the Safina AI phone assistance.

Setup

Additional minutes: This is how pay-as-you-go minute-based payment works

You don't want to miss any calls when your inclusive minutes are used up? Discover Safina AI's flexible pay-as-you-go model for full reachability.

Minimalistic vector graphic of a microphone symbol integrated into an audio control panel, symbolizing the fine-tuning of AI voice characteristics.

App Feature

Adjust the voice and tone of your Safina

Give your AI assistant a personal touch. Learn how to select the voice of your Safina and adjust the tone – from professional (formal) to casual (informal).

Minimalistic vector graphic of a central, stylized AI processor chip. The 12 golden stars of the European Union flag form a perfect circle around the chip, symbolizing a protective barrier. Flat design, iconic, deep blue background.

Interesting facts

Flag of the European Union featuring a circle of 12 gold stars on a blue background.
AI Act & Customer Service: Why Transparency in AI Phone Assistants is Now Mandatory

The transparency obligations of the EU AI Act explained simply. Learn why you need to be transparent with AI chatbots and phone assistants, and how to implement it.

Image of the globe with Europe in the center

App Feature

App Language vs. AI Language: Language Settings in the Safina App

Understand the important difference: In this guide, we explain to you where to change the language of the Safina app interface and where to configure the voice and language of your AI assistant.

Minimalist vector graphic of a stack of three simple resume documents. Above the top document is a magnifying glass with a plus sign (+) inside, symbolizing the identification of a qualified applicant.

Industry knowledge

Applicant inquiries by phone: This is how you automatically pre-sort candidates

Efficiently pre-sort applicant inquiries over the phone and save time. Learn how to automatically filter out unsuitable candidates and focus on top talent.

Title image representing the process of automatic appointment booking: A stylized vector graphic shows a user interface with a search bar in which the date '01 February' is entered. This symbolizes Safina AI's intelligent search for available appointments in a calendar.

App Feature

The official logo of Google Calendar: A blue calendar page with the white number 31, surrounded by green, yellow, and red color elements. Symbol for calendar integration with Safina AI.
The official logo of Microsoft Outlook: A blue, open envelope with a calendar symbol peeking out, featuring the letter 'O'. This symbolizes the calendar integration with Safina AI.
Appointment booking directly in the conversation: The calendar integration of Safina AI

Learn how the Safina AI calendar integration automatically books appointments in your Google or Microsoft calendar. Set up direct appointment booking now!

Minimalistic vector graphic of a medical cross symbol. Three clear lines extend from the symbol, each leading to a different simple symbol: a medicine bottle, a calendar, and an exclamation mark, representing the categorization of the different needs of patients.

Industry knowledge

Automated prescription ordering by phone: More time for your patients

Are recipe orders by phone tying up staff in your practice? Learn how to easily automate this process and gain more time for patient care.

Simple vector graphic in diptych format. On the left side, there is a phone icon with a red "X" and multiple notifications about missed calls. On the right side, the same phone icon with a green checkmark and a single, clear notification bubble showing a distinct before-and-after comparison.

Interesting facts

Avoid missed calls: Proven strategies for your business

Every missed call costs money. Learn here proven strategies to avoid missed calls and ensure that no customer is lost.

Minimalistic vector graphic illustrating a conversation between a human and a chatbot, emphasizing the AI aspect.

Interesting facts

Basics: How call forwarding to Safina works

Understand the technology behind Safina. We explain to you simply and clearly what a call forwarding (or call diversion) is, how it uses your Safina number, and when it takes over calls.

Minimalistic vector graphic of a crossed hammer and wrench forming a central symbol. A subtle, glowing phone icon is located right in the middle where the tools intersect, symbolizing centralized communication for craftsmen.

Industry knowledge

Better accessibility for electrician emergency services

Increase the accessibility of your emergency electrician service. Learn how to not miss any emergency calls at night or on weekends and assist customers quickly.

Safina Docs

All instructions, tips, and insights about your smart AI assistant.

All

App Feature

Industry knowledge

Setup

Help

Insight

Integration

Interesting facts

Service ProviderMinimalistic vector graphic of a server stack symbol. A clear, circular arrow representing a 24/7 clock surrounds the server stack and symbolizes continuous availability and support.

Industry knowledge

24/7 availability for IT services: How to provide support around the clock

Offer 24/7 IT services without overloading your team. Learn how you can achieve cost-effective round-the-clock availability with an AI assistant.

Minimalistic vector graphic of two stylized speech bubbles with different language indicators (e.g., "A" and "あ"), connected by a subtle AI symbol or sound wave, representing real-time language translation during calls.

App Feature

Accept multilingual calls with Safina

Speak the language of your customers. This guide shows you how to set a primary language for Safina and how automatic language recognition and language switching during conversations work.

Minimalist vector graphic of a robotic hand holding a stopwatch, symbolizing minute-based billing and time savings through the Safina AI phone assistance.

Setup

Additional minutes: This is how pay-as-you-go minute-based payment works

You don't want to miss any calls when your inclusive minutes are used up? Discover Safina AI's flexible pay-as-you-go model for full reachability.

Minimalistic vector graphic of a microphone symbol integrated into an audio control panel, symbolizing the fine-tuning of AI voice characteristics.

App Feature

Adjust the voice and tone of your Safina

Give your AI assistant a personal touch. Learn how to select the voice of your Safina and adjust the tone – from professional (formal) to casual (informal).

Minimalistic vector graphic of a central, stylized AI processor chip. The 12 golden stars of the European Union flag form a perfect circle around the chip, symbolizing a protective barrier. Flat design, iconic, deep blue background.

Interesting facts

Flag of the European Union featuring a circle of 12 gold stars on a blue background.
AI Act & Customer Service: Why Transparency in AI Phone Assistants is Now Mandatory

The transparency obligations of the EU AI Act explained simply. Learn why you need to be transparent with AI chatbots and phone assistants, and how to implement it.

Image of the globe with Europe in the center

App Feature

App Language vs. AI Language: Language Settings in the Safina App

Understand the important difference: In this guide, we explain to you where to change the language of the Safina app interface and where to configure the voice and language of your AI assistant.

Minimalist vector graphic of a stack of three simple resume documents. Above the top document is a magnifying glass with a plus sign (+) inside, symbolizing the identification of a qualified applicant.

Industry knowledge

Applicant inquiries by phone: This is how you automatically pre-sort candidates

Efficiently pre-sort applicant inquiries over the phone and save time. Learn how to automatically filter out unsuitable candidates and focus on top talent.

Title image representing the process of automatic appointment booking: A stylized vector graphic shows a user interface with a search bar in which the date '01 February' is entered. This symbolizes Safina AI's intelligent search for available appointments in a calendar.

App Feature

The official logo of Google Calendar: A blue calendar page with the white number 31, surrounded by green, yellow, and red color elements. Symbol for calendar integration with Safina AI.
The official logo of Microsoft Outlook: A blue, open envelope with a calendar symbol peeking out, featuring the letter 'O'. This symbolizes the calendar integration with Safina AI.
Appointment booking directly in the conversation: The calendar integration of Safina AI

Learn how the Safina AI calendar integration automatically books appointments in your Google or Microsoft calendar. Set up direct appointment booking now!

Minimalistic vector graphic of a medical cross symbol. Three clear lines extend from the symbol, each leading to a different simple symbol: a medicine bottle, a calendar, and an exclamation mark, representing the categorization of the different needs of patients.

Industry knowledge

Automated prescription ordering by phone: More time for your patients

Are recipe orders by phone tying up staff in your practice? Learn how to easily automate this process and gain more time for patient care.

Simple vector graphic in diptych format. On the left side, there is a phone icon with a red "X" and multiple notifications about missed calls. On the right side, the same phone icon with a green checkmark and a single, clear notification bubble showing a distinct before-and-after comparison.

Interesting facts

Avoid missed calls: Proven strategies for your business

Every missed call costs money. Learn here proven strategies to avoid missed calls and ensure that no customer is lost.

Minimalistic vector graphic illustrating a conversation between a human and a chatbot, emphasizing the AI aspect.

Interesting facts

Basics: How call forwarding to Safina works

Understand the technology behind Safina. We explain to you simply and clearly what a call forwarding (or call diversion) is, how it uses your Safina number, and when it takes over calls.

Minimalistic vector graphic of a crossed hammer and wrench forming a central symbol. A subtle, glowing phone icon is located right in the middle where the tools intersect, symbolizing centralized communication for craftsmen.

Industry knowledge

Better accessibility for electrician emergency services

Increase the accessibility of your emergency electrician service. Learn how to not miss any emergency calls at night or on weekends and assist customers quickly.