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Set up notifications for calls via email & push

Set up notifications for calls via email & push

Set up notifications for calls via email & push

Always stay informed. Learn how to set up in the Safina app whether you want to receive call summaries by email, as a push notification, or through both methods.

Minimalist vector graphic of a stylized AI core (e.g. a glowing chip) in the middle of a structured flowchart with interconnected questions and answers representing the conversation guide.

Integration

Minimalist vector graphic of a stylized AI core (e.g. a glowing chip) in the middle of a structured flowchart with interconnected questions and answers representing the conversation guide.

Integration

Minimalist vector graphic of a stylized AI core (e.g. a glowing chip) in the middle of a structured flowchart with interconnected questions and answers representing the conversation guide.

Integration

Safina takes your calls so you can concentrate. Still, you naturally want to know in a timely manner who called and what the matter was.

Therefore, you can precisely set how and where you want to be informed about new call summaries. You have the choice between direct push notifications on your mobile phone, an email, or both.

How to configure your notifications

You can find the settings for your notification channels in the central configuration area of your assistant.

Step 1: Navigate to the Configuration Tab

Open your Safina app and go to the "Safina AI" tab.

Step 2: Find the Notifications Area

Scroll through the list of options until you find the "Notifications" section, and tap on it.

Step 3: Select Your Channels

Now you will see the various channels that you can activate and configure.

Push Notifications

These are the direct, short messages that appear on the lock or home screen of your smartphone.

  • Find the switch for "Push Notifications".

  • Enable this switch if you want to receive a message immediately when a call is processed by Safina.

  • Important: For this to work, you must have granted the Safina app permission to send notifications in the general settings of your smartphone.

Email Notifications

If you prefer to have the complete call summary in your inbox as an email, you can set that up here.

  • Your email address with which you registered is already set as the default recipient.

  • You can add as many additional email addresses as you want. Simply enter the desired address in the field and confirm your input.

  • This is ideal if, for example, your partner, your back office, or an entire team (e.g. support@yourcompany.com) should also receive the reports.

You can of course remove addresses from the recipient list at any time.

The perfect combination for your workflow

You do not have to choose one way. You can use both channels simultaneously. Many of our users appreciate the push notification for immediate information while on the go and the email as an archive or for structured further processing on the computer.

Just experiment with which information method works best for you.

For technically demanding users: Advanced CRM integration via Webhook

Do you want to integrate your call data even deeper into your existing systems? For maximum automation and individual workflows, Safina AI offers the possibility of CRM integration via webhook.

In this article, you will learn more about it: Connect Safina AI with CRM via Webhook

Always informed, never disturbed

With these settings, you have full control over how you stay updated without losing your focus.

Your Safina Team

Two smartphone screens with the Safina AI app. On the left is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right is a call statistics overview for the last week, showing trusted, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned voicemail!

Try Safina for free and start managing your calls intelligently.

Try for free

Two smartphone screens with the Safina AI app. On the left is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right is a call statistics overview for the last week, showing trusted, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned voicemail!

Try Safina for free and start managing your calls intelligently.

Try for free

Two smartphone screens with the Safina AI app. On the left is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right is a call statistics overview for the last week, showing trusted, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned voicemail!

Try Safina for free and start managing your calls intelligently.

Try for free

Two smartphone screens with the Safina AI app. On the left is a detailed call summary with key points, a callback button, and AI evaluations such as mood, urgency, and interest. On the right is a call statistics overview for the last week, showing trusted, suspicious, and dangerous calls, as well as a list of recent calls.

Say goodbye to your old-fashioned voicemail!

Try Safina for free and start managing your calls intelligently.

Try for free