The Safina AI App: A Tour of All Features

Once your account is set up, let’s take a look at your command center: the Safina app.

We designed the app to be clear and to help you quickly find everything important. The entire functionality is divided into four distinct areas, which you can see as tabs at the bottom of the screen. Let’s take a quick tour.

The "Calls" Tab: Your Call Overview

This is where everything important after a call lands. This tab is your central inbox for all interactions that Safina has conducted on your behalf.

• What you’ll find here: A chronological list of all incoming calls. A green dot indicates new, unread summaries.

• Important Features: When you click on a call, a detailed summary opens with key results, the full transcript, and AI evaluations.

• What you use it for: To quickly capture who called, what the issue was, and how urgent it is.

This is your daily point of reference to stay up to date.

The "Safina AI" Tab: The Heart of Your Configuration

This is where the magic happens. In this tab, you configure everything related to the behavior and intelligence of your assistant.

• What you’ll find here: Your current minute usage, your personal Safina number, and all settings related to call behavior.

• Important Features: Here, you activate call forwarding, adjust the voice and language of your Safina, edit the call guide, or select a industry template. Integrations with your CRM system or your calendar are also set up here.

• What you use it for: To tailor Safina precisely to the needs of your business.

Here you make the basic and also detailed settings to ensure Safina works perfectly for you.

The "Contacts" Tab: Manage Your Callers

In this area, you can maintain your contacts to make interactions even more personal and define exceptions.

• What you’ll find here: A list of your imported contacts.

• Important Features: The main feature here is the ability to deactivate Safina for specific contacts. If a person on this exception list calls, they will never be forwarded to your AI assistant.

• What you use it for: To ensure that, for example, your family, close business partners, or specific VIP clients always reach you directly.

The "Profile" Tab: Your Account Settings

The last tab is responsible for the administrative things surrounding your account.

• What you’ll find here: Your personal information, password settings, and management of your subscription.

• Important Features: Here you can change your password, upgrade your plan, and adjust the language of the app interface (not the voice of Safina).

• What you use it for: For all organizational aspects of your Safina account.

Everything in its Place

As you can see, each area has a clear purpose. This structure helps you navigate quickly and reach every setting with just a few clicks.

We recommend that you just click through the four tabs to get a feel for the app. For each of the functions described here, there are detailed instructions if you want to dive deeper.

Your Safina Team