This is how you save your appointment booking link in Safina.
Convert calls directly into appointments. Learn how to embed your booking link from Calendly, Microsoft Bookings, and others in Safina so that your AI assistant can send it via SMS.
The endless back and forth via email to find a suitable appointment costs time and energy. Imagine if a caller could directly book an appointment right after their conversation with your assistant. That's exactly what the appointment booking feature from Safina makes possible.
You provide Safina with the link to your online calendar (e.g., from Calendly, Microsoft Bookings, etc.) just once, and it takes care of the rest.
How does the appointment booking with Safina work?
The process is simple and designed for maximum efficiency for you and your callers:
A caller expresses their desire for an appointment during the conversation with Safina.
Safina intelligently recognizes this request from the conversation history.
Your assistant then proactively asks: "Should I send you a link to my online booking via SMS?"
If the caller agrees, Safina automatically sends an SMS with your link to the caller's phone number.
The caller can now calmly select and book an available appointment in your calendar through the link.
How to provide your booking link
Setting up this powerful feature takes less than a minute.
Step 1: Copy your booking link
First, go to your preferred calendar tool (e.g., Calendly, Google Calendar, Microsoft Bookings). There, copy your public booking link to the clipboard. This is the link you would normally send to clients.
Step 2: Navigate to the configuration tab
Open your Safina app and go to the main settings area, the "Safina AI" tab.
Step 3: Paste and activate the link
Scroll through the list of settings until you reach the "Appointment Booking" section.
Paste your copied link into the designated text field.
Make sure that the switch next to it is set to "Active" to enable the feature.
That's it. The setting is active immediately.
Your calendar fills up automatically
This feature is one of the simplest and most effective methods to reduce administrative work. You remove the hurdle for the caller to have to get back to you, turning a simple phone call directly into a concrete, booked appointment.
Your Safina Team